how to use

when does it run?

Mon - Fri	7am - 7pm
Sat	8am - 6pm
Sun/public holidays	9am - 5pm April to September only
no service	Christmas Day Boxing Day New Year's Day

 

how do I book a ride?

Download the Moorlands Connect app on the App Store or Google Play.

We'll will ask you for a few details the first time you use it, then just follow the prompts.

Or call us on 01335 342 951.

You can book on the day or up to 28 days in advance.

 

where can I go?

We can pick you up and drop you off anywhere within the darker green area on the map, or get you into Leek, Ashbourne, Buxton and Cheadle.

You can also connect to scheduled buses to go to Macclesfield, Hanley or Derby - pay for these journeys separately.

Find out more about our locations.

 

will you tell me my pickup time?

When you book on the app or by phone you'll be told your pickup time and kept you up to date if anything changes.

To ensure you enjoy the most direct journeys into Leek, Ashbourne or Buxton, we will sometimes arrange a guaranteed connection on to one of the local scheduled bus routes at a convenient point for the last part of the ride.

If you would like your bus to arrive at a specific time, select 'arrive by' when booking your journey.

You will be given full details when you book and what to do when you come back.

 

what happens if I'm late?

Our app will tell you when your bus will arrive and you can check on the app the current location of the bus as it comes to pick you up. Please ensure that you are at your designated pick-up point in plenty of time. Your bus will wait for one minute after the designated pick-up time but will then need to leave to pick up the next passenger.

 

use a wheelchair?

We have space for 1 person in a wheelchair on each minibus - please tell us when you book.

 

who provides Moorlands Connect?

Moorlands Connect is a demand responsive bus service operated and managed on behalf of Staffordshire County Council by The Ashbourne Little Bus Company and Via Transportation, Inc. and their partners and subcontractors.

The Ashbourne Little Bus Company
Ashbourne Community Transport
Blenheim Road
Airfield Industrial Estate
Ashbourne, Derbyshire
DE6 1HA

Via Transportation, Inc.
4th Floor
160 Varick Street
New York, New York
10013
United States of America

 

If you have any more questions we haven't answered here, please contact us.